Operator story
Carlos Mendoza
Chef-Partner, La Costa Cantina
Las Vegas, NV · Coastal Mexican · HF customer since 2021
They land their delivery in our window. Every week. That sounds like a low bar. It is not the experience most operators have.
Vegas is brutal on independent restaurants. The cost of doing business is high, the labor market is tight, and a delivery that misses its window means a service that runs late. We needed a distributor we could plan a service around, not work around.
HF has been that distributor. Their truck shows up in our window. Their proteins are cold. Their produce is fresh. Their billing is clean. The relationship is boring in the best possible way.
What's NOT boring is the service when something goes wrong. A short on a Friday afternoon was solved in two hours, not two days. That's when you know who you're really working with.
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