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Privacy Policy

Last updated: March 1, 2025

By accessing or using  our website or services, you consent to this privacy policy.

PRIVACY POLICY

Last updated  March 1, 2025

We greatly value your privacy. Please read this privacy policy carefully before using this website operated by HF Foods Group Inc., a Corporation formed in Delaware, United States (“us,” “we,” “our”, “Company”) as this privacy policy contains important information regarding your privacy and how we may use the information we collect about you (the “Privacy Policy”).

Your access to and use of the Website (defined below) is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access, use, and/or interact with the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

This Privacy Policy describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services online or in person (“services“), such as when you

  • Visit our website at https://www.hffoodsgroup.com, or any website of ours that links to this Privacy Policy (“Website”).
  • Engage with us in other related ways, including any sales, marketing, or events.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy policy, but you can find out more details about any of these topics by clicking the link following each key point.

What personal information do we process? When you visit, use, or navigate our Website or use our Services, we may process personal information depending on how you interact with the Company and the Services, the choices you make, and the products and features you use. Click here to learn more.

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Click here to learn more.

Do we receive any information from third parties? We do not receive any personal information about you from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Click here to learn more.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Click here to learn more.

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, nonelectronic transmission over the internet or information storage technology cannot be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Click here to learn more.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Click here to learn more.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us. Click Here for more information. We will consider and act upon any request in accordance with applicable data protection laws.

What information we collect, where we get this information, how we use this information, what happens if we don’t have it, and the legal basis for processing this information

We collect and store any and all information that you (a “user” or “consumer”) enter on the Website.  The following information will be collected and stored about individuals using our Website

Name

Legal Basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;

Postal / Shipping Address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Billing Address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Phone Number

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

IP Address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Email Address

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Device Identifier

Legal basis for processing this information

  • The user has provided consent to the processing of their information;
  • Processing is necessary to perform a contract with the user;
  • Processing is necessary in order to take steps that the user has requested prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation;
  • Processing is necessary for the purpose of a legitimate interest pursued by us or by a third party.

Where we get this information

  • Information submitted by the consumer;
  • Social networks;
  • Surveys;
  • Tracking pixels;
  • The observation and recording of activities by the business, such as through the use of cookies.

How we use this information

  • Analytics;
  • Auditing compliance;
  • Auditing transactions that the consumer has entered into;
  • Counting ad impressions to unique visitors;
  • Detecting security incidents;
  • Enforcing our Terms of Service;
  • Marketing and advertising;
  • Participation in surveys and contests;
  • Performing services;
  • Processing or fulfilling orders or transactions;
  • Processing payments;
  • Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities;
  • Providing customer service;
  • Recording voice calls;
  • Resolving disputes;
  • Targeted advertising;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices;
  • Undertaking internal research for technological development and demonstration;
  • Verifying customer information;
  • Verifying position and quality of ad impressions.

What happens if we don’t have this information

  • Our use of your data for analytics will not be possible;
  • Our use of your data for auditing compliance will not be possible;
  • Our use of your data for auditing transactions that the consumer has entered into will not be possible;
  • Our use of your data for counting ad impressions to unique visitors will not be possible;
  • Our use of your data for detecting security incidents will not be possible;
  • Our use of your data for enforcing our Terms of Service will not be possible;
  • Our use of your data for marketing and advertising will not be possible;
  • Our use of your data for participation in surveys and contests will not be possible;
  • Our use of your data for performing services will not be possible;
  • Our use of your data for processing or fulfilling orders or transactions will not be possible;
  • Our use of your data for processing payments will not be possible;
  • Our use of your data for protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities will not be possible;
  • Our use of your data for providing customer service will not be possible;
  • Our use of your data for recording voice calls will not be possible;
  • Our use of your data for resolving disputes will not be possible;
  • Our use of your data for targeted advertising will not be possible;
  • Our use of your data for undertaking activities to verify or maintain the quality or safety of our services or devices will not be possible;
  • Our use of your data for undertaking internal research for technological development and demonstration will not be possible;
  • Our use of your data for verifying customer information will not be possible;
  • Our use of your data for verifying position and quality of ad impressions will not be possible.

Note that we do not use your personal information for the purpose of profiling. Please see the “Your Rights” section below for more information about exercising your privacy rights related to profiling.

With Whom We Share Your Personal Information

The following personal information will be disclosed and shared with third parties for the following reason(s)

Name

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

Postal / Shipping Address

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

Billing Address

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

Phone Number

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

IP Address

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

Email address

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

Device identifier

Categories of third parties with whom personal information is/was shared and disclosed

  • Content management systems;
  • Customer management systems;
  • Data analytics providers;
  • Data linking platforms;
  • Email marketing vendors;
  • Email service providers;
  • Financial transactions processors;
  • Fraud prevention services vendors;
  • Government or law enforcement entities;
  • Hosting providers;
  • Internet service providers;
  • Operating systems and platforms;
  • Parties that need to operate the website;
  • Shipping companies;
  • Social networks;
  • Subsidiaries;
  • Voice recording vendors.

Reason(s) for sharing and disclosing

  • To market to you via email;
  • To manage our interactions with you;
  • To prevent or investigate fraud;
  • To process transactions;
  • To analyze your interactions with us or our website;
  • To prevent or investigate criminal activity;
  • To enforce our Terms of Service;
  • To provide you with advertisements;
  • To record voice calls.

How We Protect Your Information

We have implemented the following measures to protect and safeguard your personal information

  • Using SSL or other secure connection technologies when receiving or sending personal information beyond internal networks;
  • Performing regular risk assessments;
  • Having comprehensive security policies and procedures;
  • Training our employees;
  • Requiring our employees to sign confidentiality agreements;
  • Implementing and monitoring intrusion prevention and detection systems;
  • Maintaining up-to-date software and safeguards;
  • Implementing physical security measures.

Sale of Your Information

We do not sell your personal information. Please see the “Your Rights” section below for more information about exercising your privacy rights regarding sales of your personal information.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies. This privacy policy outlines the information we collect.

Children’s Privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website. We do not sell the personal information of users known to be minors under the age of 18.

Analytics Programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Information Retention

We retain your identifying information until we no longer require the information to contact you.

Direct Marketing

We use the information that we collect about you for direct marketing purposes. Direct marketing is the act of selling products or services directly to consumers rather than through retailers. Residents of the European Union and/or the European Economic Area and the United Kingdom – You may, at any time, request that we cease to use your information for direct marketing purposes by emailing us at [email protected].

Your Rights

Depending upon where you reside, you may have the following rights regarding your personal information

Right

Applies To

The right to opt out of use of your personal information for the purposes of targeted advertising.

Residents of Texas and Nebraska only

The right to access the personal information that we have collected about you.

Residents of California, Canada, the European Union and/or the European Economic Area, the United Kingdom, Quebec, Texas, and Nebraska only

The right to know what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information was collected, the business or commercial purpose for collecting, selling or sharing personal information, the categories of third parties to whom we disclose the personal information.

Residents of California only

The right to know whether your personal information is sold or disclosed and to whom.

Residents of California only

The right to say no to the sale of your personal information.

Residents of California, Nevada, Texas, and Nebraska only

The right to opt out of the sharing of your personal information.

Residents of California only

The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

Residents of Texas and Nebraska only

The right to request that we delete all or some of the personal information that we have collected on you.

Residents of California, the European Union and/or the European Economic Area, the United Kingdom, Texas, and Nebraska only

The right not to be discriminated against based upon your exercise of your privacy rights.

Residents of California, Texas, and Nebraska only

The right to equal service and price, even if you exercise your privacy rights.

Residents of California only

The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).

Residents of California, the European Union and/or the European Economic Area, and the United Kingdom only

The right to request that we amend any of the information that we have collected about you.

Residents of California, Canada, the European Union and/or the European Economic Area, the United Kingdom, Quebec, Texas, and Nebraska only

The right to withdraw your consent to the processing of your data.

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to request that we restrict the processing of your data.

Residents of the European Union and/or the European Economic Area and the United Kingdom only

The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

Residents of Canada, the European Union and/or the European Economic Area, the United Kingdom, and Quebec only

The right to stop receiving unwanted direct marketing.

Residents of the European Union and/or the European Economic Area only

The right to receive the personal information that we hold about you in a portable and, to the extent feasible, a readily usable format that allows you to transmit this information to another entity.

Residents of California, the European Union and/or the European Economic Area, the United Kingdom, Texas, and Nebraska only

The right to limit the use and disclosure of your sensitive personal information.

Residents of California only

The right to confirm whether we are processing your personal information.

Residents of Texas and Nebraska only

Exercising Your Rights

You may exercise the rights specified above by submitting a consumer request to

HF Legal

Legal Team

[email protected]

(888) 905-0998

6325 S. Rainbow Blvd, Suite 420 Las Vegas, NV 89118

USA

www.hffoodsgroup.com

Do Not Share My Personal Information

If you use our privacy consent banner to exercise your privacy rights, the opt out signal will be applied to your browser. If you opt-out by contacting us as stated above, your preference will be applied to your account and our databases, including offline sales.

We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request

  • Name;
  • Email address;
  • Customer Account Zip Code.

Please note that we may be unable to process your request if you do not provide us with the above information.

You may also designate an authorized agent to exercise your rights on your behalf. You may designate an agent via any of the ways used to submit requests on your behalf. We will request the agent to verify that he or she has the authority to submit requests on your behalf. We will do so by asking the agent to submit the following information

  • Valid Power of Attorney.

Please note that we may not be able to process your request if your designated agent and/or you do not provide us with the above information.

We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial. Normally, we do not charge a fee to process or respond to consumer requests. However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive or manifestly unfounded.

You have the right to appeal a refusal to take action on a rights request. You may file an appeal to us at the contact information provided above. We will respond to most appeal requests within 60 days of receipt. In our response to your appeal, we will inform you of any actions taken or not taken and the reason(s) as to why. Normally, we do not charge a fee to process or respond to consumer requests. However, depending on where you reside, we may charge a fee for a subsequent request within a 12-month period.

Accountability

The following person(s) is accountable and responsible for our privacy practices and procedures

Legal and Compliance Department

(888) 905-0998

[email protected]

You may lodge a complaint with us by contacting the person(s) accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Quebec may lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376.

Location of Data Processing

All data processing activities undertaken by us take place in the United States.

Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Do Not Track

Do Not Track (“DNT”) is a preference you can set on your browser to inform websites that you do not want to be tracked. We do not support DNT. You can either enable or disable DNT by visiting the Preferences or Settings page of your browser.

Transferring Data

Data may be shared with our partners in China in order to offer support and service to our customer accounts. This means your information may be processed in China and may be accessible to law enforcement and national security authorities in that country and jurisdiction.

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website or application.

Questions

If you have any questions about this Privacy Policy, please contact us at [email protected].

Questions about this policy? info@hffoodsgroup.com · 888.905.0998